The World Health Organization (WHO) declared the new coronavirus COVID-19 an international public health emergency, and now it is hitting home. With the rise in cases in the United States, many healthcare providers are turning to telemedicine or telehealth to accommodate and protect their patients, as well as help “flatten the curve” and reduce the spread of the infection. Telepsychology offers a safe way for patients to maintain their connection with their therapists from the comfort and safety of their homes.
Telepsychology, telehealth, or telemental health, refers to providing psychological services remotely using telecommunications technologies, such as video conferencing or smartphones. Patients and clinicians can engage in consultation and counseling services without being in the same physical location.
Most research shows that telepsychology is about as effective as in-person psychotherapy in terms of telephone or video conference. However, sometimes people believe that something is lost by not being able to see each other face to face, and in those cases, they prefer video conferencing. You and your therapist will decide which kind of telepsychology is best to use for you.
Treatment is most effective when clinical discussions occur at your regularly scheduled sessions; however, you are welcome to reschedule your appointment for a more convenient time if needed. If an urgent issue arises, patients should feel free to call the office to speak to their therapist or schedule another appointment time.
Yes. The clinicians at Shore Neuropsychology and Behavioral Health are happy to begin counseling sessions via telephone or video during this time. For many, the rise in COVID-19 cases and subsequent quarantine and health concerns have resulted in increased fears, anxiety, nervousness, and even depressive symptoms. Our clinicians are available for consultation, support, counseling, and to provide treatment recommendations.
While many of our patients are meeting with their therapists through Telepsychology, the administrative staff at Shore Neuropsychology will also be available remotely during regular office hours to assist everyone. Our team will try to return your call within 24 hours except on weekends and holidays. If you are unable to reach your therapist and feel that you cannot wait for them to return your call, contact your family physician or the nearest emergency room and ask for the psychologist or psychiatrist on call. If your therapist is unavailable for an extended time, we will provide you with the name of a colleague to contact in their absence if necessary.
We understand that people are increasingly nervous about the coronavirus in our community and across the world. Being quarantined, disconnected from family and friends, and having fears about the potential of the spread of this virus can be anxiety-provoking. Our administrative staff and clinicians care about your mental health. Please reach out to us if we can be of assistance to you during this trying time.